Hotel Mandarin

Lessons

1. 32

   Hotel check-in with your passport

   A hotel on the Bund, Shanghai · 6 min · Free in the app

   入住

   Check in at a hotel, show your passport, confirm reservation details, and ask about room type and nights.

   • 您好，我想办理入住。 Nínhǎo, wǒ xiǎng bànlǐ rùzhù. Hello, I would like to check in.
   • 这是我的护照。 Zhè shì wǒ de hùzhào. Here is my passport.
   • 我已经预订了房间。 Wǒ yǐjīng yùdìng le fángjiān. I have already booked a room.
   All 23 phrases and the scene
2. 33

   Deposit, room rate and receipt in Chinese

   Qianmen, Beijing · 5 min · Premium in the app

   押金

   Ask about room charges, deposit, payment method, refund of deposit, receipt, and invoice.

   • 房费已经付过了吗？ Fángfèi yǐjīng fù guò le ma? Has the room rate already been paid?
   • 请问押金是多少？ Qǐngwèn yājīn shì duōshǎo? Excuse me, how much is the deposit?
   • 押金什么时候退？ Yājīn shénme shíhou tuì? When will the deposit be refunded?
   All 23 phrases and the scene
3. 34

   Room key, breakfast and Wi-Fi in Chinese

   By West Lake, Hangzhou · 6 min · Premium in the app

   早餐

   Ask about room key, breakfast time and place, Wi-Fi password, elevator, laundry, gym, and other hotel facilities.

   • 房卡怎么用？ Fángkǎ zěnme yòng? How do I use the room key card?
   • 请问早餐包含吗？ Qǐngwèn zǎocān bāohán ma? Excuse me, is breakfast included?
   • 早餐几点开始？ Zǎocān jǐ diǎn kāishǐ? What time does breakfast start?
   All 23 phrases and the scene
4. 35

   Early check-in, late check-out and luggage

   Chunxi Road, Chengdu · 5 min · Premium in the app

   寄存

   Ask for early check-in, late check-out, luggage storage, check-out time, and whether extra fees apply.

   • 请问可以提前入住吗？ Qǐngwèn kěyǐ tíqián rùzhù ma? Excuse me, can I check in early?
   • 大概什么时候可以入住？ Dàgài shénme shíhou kěyǐ rùzhù? Approximately when can I check in?
   • 请问可以寄存行李吗？ Qǐngwèn kěyǐ jìcún xíngli ma? Excuse me, can I store my luggage?
   All 23 phrases and the scene
5. 36

   Room problems and changing rooms

   Big Wild Goose Pagoda, Xi'an · 6 min · Premium in the app

   换房

   Report room problems such as no hot water, broken air conditioning, noise, smell, dirty room, or ask to change rooms.

   • 您好，我的房间有点问题。 Nínhǎo, wǒ de fángjiān yǒu diǎn wèntí. Hello, there is a problem with my room.
   • 房间有异味。 Fángjiān yǒu yìwèi. There is a strange smell in the room.
   • 房间没有热水。 Fángjiān méiyǒu rèshuǐ. There is no hot water in the room.
   All 23 phrases and the scene