Apps & planning
The China travel apps you need, and what to set up before you fly
The apps that matter on a China trip in 2026: payments, DiDi, Amap in English, 12306 trains, food delivery and translation, plus a checklist to do at home.
In short
- A short list covers most trips: Alipay or WeChat for paying, DiDi for rides, Amap for maps, 12306 or Trip.com for trains, and a translator that works offline.
- Install and set up everything at home, because sign-up codes go to your home number and identity checks can take time.
- Many services run as mini programs inside Alipay and WeChat, so one well set-up payment app replaces several downloads.
- Save your hotel address in Chinese and keep bookings offline in case your data drops.
Which apps do you need for a China trip?
Most trips need only a handful of apps. Set up one or two payment apps (Alipay and WeChat), DiDi for taxis, Amap for directions, 12306 or Trip.com for trains and hotels, and a translator. Food delivery apps are optional. Mobile payment and mobile data underpin all of them, so sort those out first with the Alipay and WeChat Pay guide and the eSIM and SIM card guide.
| What for | App | English? | Works for visitors |
|---|---|---|---|
| Paying | Alipay (支付宝) and WeChat (微信) | Yes | Foreign phone numbers and international cards accepted |
| Taxis and ride-hailing | DiDi (滴滴), or the taxi option inside Alipay and WeChat | Yes | The DiDi app accepts foreign numbers and international credit cards |
| Maps and directions | Amap (高德地图, Gāodé Dìtú) | Yes, plus 14 other languages | Download from your home app store; includes ride booking |
| Trains | 12306 (China Railway) or Trip.com | Yes | Book with your passport; foreign cards accepted |
| Hotels and flights | Trip.com | Yes | International bank cards accepted |
| Food delivery | Meituan (美团) or Taobao Flash Shopping (淘宝闪购) | Mostly Chinese | Sign-up by SMS code; pay with Alipay or WeChat Pay |
| Entry and registration | NIA 12367 app or mini program | Yes | Arrival card, accommodation registration, immigration hotline |
Why Alipay and WeChat come first
Alipay and WeChat are more than wallets. Each hosts 小程序 (xiǎochéngxù), mini programs that open inside the app without a separate download: ride-hailing, metro QR codes, attraction tickets, restaurant menus and the immigration service's own tools. Once your card is linked and your passport verified, much of the trip runs from these two apps.
Two newer options are worth knowing about. TenPayGo, a standalone Tencent payment app for overseas visitors, launched on September 24, 2026 and accepts major international cards and Apple Pay. Nihao China, UnionPay's visitor app from December 2025, combines a prepaid wallet you top up by card with metro codes for 43 cities and real-time translation. Both are new, so keep Alipay or WeChat as your main way to pay.
Getting around: DiDi, Amap and metro QR codes
Ride-hailing, 网约车 (wǎngyuēchē), is the easiest way to cross a city when you can't read the street signs. China's official guide for foreigners lists three ways to book:
- The DiDi app (listed as DiDi-Greater China): register with your foreign number, link an international credit card, and choose Express, Taxi, Premier or Luxe.
- Alipay: open Transport, then Taxi, and enter where you are and where you are going.
- WeChat: open Me, then Services, then Mobility or Ride Hailing.
Amap has had a full English version for overseas users since January 2025, with English names for sights, restaurants and hotels. In July 2025 it added 14 more languages. Use it for walking, public transport and driving directions; it can also book rides from several platforms and shows the pickup point and fare estimate in English.
For the metro, Alipay's Transport section gives you a QR code for the city you are in once your passport is verified. In Beijing you can also tap an overseas Visa, Mastercard, JCB or American Express card at any metro gate. The DiDi guide and the metro guide cover both in detail.
Meeting your ride-hailing driver
-
请问网约车上车点在哪里?
Qǐngwèn wǎngyuēchē shàngchē diǎn zài nǎlǐ?
Excuse me, where is the ride-hailing pickup point?
-
您好,我叫了网约车。
Nínhǎo, wǒ jiào le wǎngyuēchē.
Hello, I ordered a ride-hailing car.
-
我在上车点。
Wǒ zài shàngchē diǎn.
I am at the pickup point.
-
请问您的车牌号是多少?
Qǐngwèn nín de chēpái hào shì duōshǎo?
Excuse me, what is your license plate number?
-
我听不懂电话,可以发消息吗?
Wǒ tīng bù dǒng diànhuà, kěyǐ fā xiāoxi ma?
I cannot understand calls. Can you send a message?
-
我穿着黑色外套。
Wǒ chuānzhe hēisè wàitào.
I am wearing a black jacket.
Drivers often call or message to find you. The Ride-Hailing Pickup lesson prepares you for that call, including how to ask for a text message instead.
Trains, flights and hotels: 12306 and Trip.com
China Railway's 12306 English website and app are the official way to book trains in China. Register with your passport, then complete identity verification: the system checks your details automatically, or you upload a photo of your passport page for manual review. You can pay with Chinese or foreign bank cards or with mobile payment apps, and you enter the station with the same passport you booked with.
Trip.com sells trains, flights, hotels and airport transfers in English and takes international bank cards, which makes it a common choice for visitors. Whichever you use, book popular routes early, especially around Chinese public holidays. The high-speed train guide explains seats, stations and changes.
Food delivery and ordering at restaurants
The big delivery apps are Meituan and Taobao Flash Shopping. Both are mostly in Chinese, you sign up with an SMS code, and you pay through Alipay or WeChat Pay. This is the category where a Chinese phone number helps most, because the rider may call when they arrive. If an app insists on a local number, the No Chinese Phone Number lesson teaches you how to ask for another way to verify.
In restaurants, you will often be asked to scan a QR code on the table, which opens the menu inside WeChat or Alipay; you order and pay on your phone. Practice the words in the Menu, Ordering and Recommendations lesson, and read the food ordering guide before your first meal.
Translation and offline backups
Install a translator and download its Chinese language pack before you leave, so it still works when your data drops. Your phone's built-in translator, or a Chinese-made one such as Youdao or Baidu Translate, will do; Alipay and Nihao China also have translation built in. Point the camera at menus and signs, and type rather than speak in noisy places.
For the moments that matter most, prepared text beats live translation. The Chinese for Travel app has address cards and allergy cards you can show to drivers and waiters, along with phrases you can play aloud. Learning a few lines yourself also helps people be patient with you.
When translation is not enough
-
我不会说中文。
Wǒ bú huì shuō Zhōngwén.
I don't speak Chinese.
-
我听不懂。
Wǒ tīng bu dǒng.
I don't understand.
-
请说慢一点。
Qǐng shuō màn yìdiǎn.
Please speak more slowly.
-
可以写下来吗?
Kěyǐ xiě xiàlai ma?
Could you write it down?
-
我可以用翻译软件吗?
Wǒ kěyǐ yòng fānyì ruǎnjiàn ma?
May I use a translation app?
Your first hour in China: what to check on your phone
The arrivals hall is the best place to fix problems, because there is free Wi-Fi, staff who deal with visitors all day, and counters for SIM cards and cash. Before you leave the airport:
- Get online. Switch on your eSIM or buy a SIM. If you need Wi-Fi first, Shanghai Pudong and Beijing Daxing let you log in with your passport.
- Make a small test payment. Buy a bottle of water with Alipay or WeChat Pay. If your bank blocks it, you can sort it out now rather than in a taxi queue.
- Add the city's metro code. In Alipay, open Transport, then City, and check the code for the city you are in.
- Book your ride from the right spot. Larger airports have signposted ride-hailing pickup points, separate from the taxi rank. Follow the signs or ask staff before you book; the Leaving the Airport lesson has the questions to ask.
At the airport help desk
-
这里有免费的 Wi-Fi 吗?
Zhèlǐ yǒu miǎnfèi de Wāifāi ma?
Is there free Wi-Fi here?
-
我没有中国手机号,可以连接 Wi-Fi 吗?
Wǒ méiyǒu Zhōngguó shǒujī hào, kěyǐ liánjiē Wāifāi ma?
I don’t have a Chinese phone number. Can I connect to Wi-Fi?
-
请问哪里可以买手机卡?
Qǐngwèn nǎlǐ kěyǐ mǎi shǒujī kǎ?
Excuse me, where can I buy a SIM card?
-
请问哪里可以取现金?
Qǐngwèn nǎlǐ kěyǐ qǔ xiànjīn?
Excuse me, where can I withdraw cash?
-
请问地铁站在哪里?
Qǐngwèn dìtiě zhàn zài nǎlǐ?
Excuse me, where is the metro station?
What should I set up before departure?
- Install the apps at homeDownload everything from your usual app store before you go, and switch each app to English.
- Set up paymentsRegister Alipay and WeChat with your home number, link two cards if you can, and finish the passport check.
- Register for trainsCreate your 12306 account and complete passport verification early, in case it goes to manual review.
- Set up ride-hailingRegister in DiDi or check that the taxi option works in Alipay, and save your hotel as a destination.
- Sort out dataInstall a travel eSIM or plan to buy a SIM on arrival.
- Submit your arrival cardFill in the online arrival card through the NIA website or app. The visa-free entry guide has the details.
- Prepare offline backupsDownload the Chinese pack for your translator, save hotel addresses in Chinese, and screenshot your bookings and tickets.
⚠︎ Common app mistakes
Leaving setup until you land often fails: codes go to a home SIM you may have switched off, and airport Wi-Fi can be slow. Relying on a single payment app or card leaves you stuck if it is declined. Your phone is also your wallet, map and ticket, so carry a charger and power bank. On domestic flights, power banks need the 3C (CCC) mark, a rule in force since June 28, 2025.
Frequently asked questions
Do Chinese apps work in English?
The essentials do: Alipay, WeChat, DiDi, Amap and 12306 all offer English. Food delivery apps and many mini programs are still mostly in Chinese, so a camera translator helps there.
Do I need a Chinese phone number to use these apps?
Not for most of them, since Alipay, WeChat and DiDi accept foreign numbers. A Chinese number mainly helps with food delivery, some public Wi-Fi and some mini programs.
What is a mini program?
A small app that runs inside WeChat or Alipay, with no separate download. Restaurants, museums, metro systems and even the immigration service use them, and you usually open one by scanning a QR code.
Can I book train tickets without the 12306 app?
Yes. Trip.com sells Chinese train tickets in English, and stations have ticket offices where you can buy with your passport. Either way, you enter the station with the passport you booked with.
Practice the Mandarin for this
- 17 Setting up mobile payment in ChinesePayment · 23 phrases with audio
- 24 Ride-hailing pickup in ChineseTaxi · 23 phrases with audio
- 15 When you have no Chinese phone numberSIM & internet · 23 phrases with audio
- 11 Leaving the airport in ChineseAirport · 24 phrases with audio
- 38 Ordering food and asking for recommendationsFood · 23 phrases with audio
- 1 Hello, thank you and other lifesavers in ChineseBasics · 15 phrases with audio
Sources
Facts checked October 31, 2026. Rules change; check the official source before you travel.
- gov.cn: Guide to Working and Living in China, transport and payments (Ministry of Commerce, 2025)
- gov.cn: Payment service guide for overseas visitors (Apr 2024)
- China Railway 12306 English website
- Xinhua: Tencent launches TenPayGo for inbound visitors (Sep 24, 2026)
- Shanghai government: Nihao China app for overseas visitors (Aug 2026)
- Xinhua: Amap launches English map for overseas users (Jan 22, 2025)
- Guangzhou Foreign Affairs Office: Amap adds 14 languages and ride booking (Jul 2025)
- Shanghai government: how to use food delivery apps
- Beijing government: Beijing Subway accepts five major card networks (Jun 2025)
- China Daily (government services): uncertified power banks banned on domestic flights (Jul 2025)