Chinese for Travel
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Unit 2 · SIM & internet Lesson 15 5 min Premium in the app

When you have no Chinese phone number

Explain that you do not have a Chinese phone number and ask for alternative verification methods. The front desk of a Hangzhou hotel. The guest Wi-Fi wants a Chinese phone number, and you don't have one.

号码

Key phrases

The 6 phrases this lesson is built around, with the words that make them up. Tap ▶ to listen, or the turtle to hear it slowly.

  • 我没有中国手机号。

    Wǒ méiyǒu Zhōngguó shǒujī hào.

    I don’t have a Chinese phone number.

    • 我Wǒ
    • 没有méiyǒu
    • 中国Zhōngguó
    • 手机shǒujī
    • 号hào

  • 可以用外国手机号吗？

    Kěyǐ yòng wàiguó shǒujī hào ma?

    Can I use a foreign phone number?

    • 可以Kěyǐ
    • 用yòng
    • 外国wàiguó
    • 手机shǒujī
    • 号hào
    • 吗ma

  • 我收不到验证码。

    Wǒ shōu bù dào yànzhèngmǎ.

    I can’t receive the verification code.

    • 我Wǒ
    • 收shōu
    • 不bù
    • 到dào
    • 验证码yànzhèngmǎ

  • 可以用邮箱验证吗？

    Kěyǐ yòng yóuxiāng yànzhèng ma?

    Can I verify by email?

    • 可以Kěyǐ
    • 用yòng
    • 邮箱yóuxiāng
    • 验证yànzhèng
    • 吗ma

  • 有没有其他验证方式？

    Yǒu méiyǒu qítā yànzhèng fāngshì?

    Is there another verification method?

    • 有Yǒu
    • 没有méiyǒu
    • 其他qítā
    • 验证yànzhèng
    • 方式fāngshì

  • 可以人工帮我处理吗？

    Kěyǐ réngōng bāng wǒ chǔlǐ ma?

    Can someone help me handle this manually?

    • 可以Kěyǐ
    • 人工réngōng
    • 帮bāng
    • 我wǒ
    • 处理chǔlǐ
    • 吗ma

More phrases for this situation

Every other phrase from the lesson: 17 in all.

  • 我只有外国手机号。

    Wǒ zhǐ yǒu wàiguó shǒujī hào.

    I only have a foreign phone number.

  • 有些系统可以，有些系统不可以。

    Yǒuxiē xìtǒng kěyǐ, yǒuxiē xìtǒng bù kěyǐ.

    Some systems allow it, and some do not.

  • 验证码一直没有收到。

    Yànzhèngmǎ yìzhí méiyǒu shōu dào.

    The verification code still has not arrived.

  • 可以重新发送验证码吗？

    Kěyǐ chóngxīn fāsòng yànzhèngmǎ ma?

    Could you resend the verification code?

  • 可以用护照验证吗？

    Kěyǐ yòng hùzhào yànzhèng ma?

    Can I verify with my passport?

  • 我可以不用手机号注册吗？

    Wǒ kěyǐ bú yòng shǒujī hào zhùcè ma?

    Can I register without a phone number?

  • 我可以先跳过这一步吗？

    Wǒ kěyǐ xiān tiàoguò zhè yí bù ma?

    Can I skip this step for now?

  • 这个 App 需要中国手机号吗？

    Zhège App xūyào Zhōngguó shǒujī hào ma?

    Does this app require a Chinese phone number?

  • 我现在连不上 Wi-Fi。

    Wǒ xiànzài lián bù shàng Wāifāi.

    I can’t connect to Wi-Fi right now.

  • Wi-Fi 登录需要中国手机号。

    Wāifāi dēnglù xūyào Zhōngguó shǒujī hào.

    The Wi-Fi login requires a Chinese phone number.

  • 有没有不用手机号的 Wi-Fi？

    Yǒu méiyǒu bú yòng shǒujī hào de Wāifāi?

    Is there Wi-Fi that does not require a phone number?

  • 可以帮我连接 Wi-Fi 吗？

    Kěyǐ bāng wǒ liánjiē Wāifāi ma?

    Could you help me connect to Wi-Fi?

  • 我可以用您的热点吗？

    Wǒ kěyǐ yòng nín de rèdiǎn ma?

    May I use your hotspot?

  • 请帮我看一下这个页面。

    Qǐng bāng wǒ kàn yíxià zhège yèmiàn.

    Please help me check this page.

  • 我不知道下一步该怎么做。

    Wǒ bù zhīdào xià yí bù gāi zěnme zuò.

    I don’t know what to do next.

  • 可以请您写下来吗？

    Kěyǐ qǐng nín xiě xiàlái ma?

    Could you please write it down?

  • 谢谢您的帮助。

    Xièxie nín de bāngzhù.

    Thank you for your help.

What you’ll hear, and how to answer

Staff won’t follow your script. These are things they are likely to say here, with a reply that works.

  1. Staff

    连网要输入手机号。

    Lián wǎng yào shūrù shǒujī hào.

    You need to enter a phone number to get online.

    You

    我没有中国手机号。

    Wǒ méiyǒu Zhōngguó shǒujī hào.

    I don’t have a Chinese phone number.

  2. Staff

    外国号码有时候收不到。

    Wàiguó hàomǎ yǒu shíhou shōu bu dào.

    Foreign numbers sometimes don't get the code.

    You

    有没有其他验证方式？

    Yǒu méiyǒu qítā yànzhèng fāngshì?

    Is there another verification method?

Play the scene

The front desk of a Hangzhou hotel. The guest Wi-Fi wants a Chinese phone number, and you don't have one.

杭州·酒店前台 · A hotel front desk, Hangzhou

  1. Staff

    连网要输入手机号。

    Lián wǎng yào shūrù shǒujī hào.

    You need to enter a phone number to get online.

  2. You

    我没有中国手机号。

    Wǒ méiyǒu Zhōngguó shǒujī hào.

    I don’t have a Chinese phone number.

  3. Staff

    您试试外国号码，前面加国家代码。

    Nín shìshi wàiguó hàomǎ, qiánmiàn jiā guójiā dàimǎ.

    Try your foreign number, with the country code in front.

  4. You

    我收不到验证码。

    Wǒ shōu bù dào yànzhèngmǎ.

    I can’t receive the verification code.

  5. Staff

    外国号码有时候收不到。

    Wàiguó hàomǎ yǒu shíhou shōu bu dào.

    Foreign numbers sometimes don't get the code.

  6. You

    有没有其他验证方式？

    Yǒu méiyǒu qítā yànzhèng fāngshì?

    Is there another verification method?

  7. Staff

    那用房间号和护照号登录吧。

    Nà yòng fángjiān hào hé hùzhào hào dēnglù ba.

    Then log in with your room number and passport number.

Culture tip

Do not share verification codes casually

A verification code can give access to your account. Only enter it yourself in the correct app or page.

What can you ask if SMS verification does not work?

Show the answer

可以用邮箱验证吗？ — Can I verify by email?

Go deeper

Background for this situation: key words, what to expect and a few more short dialogues.

Key Terms

中国手机号 A mobile phone number issued by a Chinese mobile carrier. Some apps, Wi-Fi systems, and services may ask for it.

我没有中国手机号。 Wǒ méiyǒu Zhōngguó shǒujī hào. I don’t have a Chinese phone number.

外国手机号 A phone number from another country. Some systems accept foreign numbers, but some may not.

我只有外国手机号。 Wǒ zhǐ yǒu wàiguó shǒujī hào. I only have a foreign phone number.

验证码 A verification code, usually sent by SMS or email, used to confirm your identity or login.

我收不到验证码。 Wǒ shōu bù dào yànzhèngmǎ. I can’t receive the verification code.

邮箱验证 Verification by email. It can be an alternative when SMS verification does not work.

可以用邮箱验证吗？ Kěyǐ yòng yóuxiāng yànzhèng ma? Can I verify by email?

护照验证 Verification using your passport. Some services may allow passport verification for foreign travelers.

可以用护照验证吗？ Kěyǐ yòng hùzhào yànzhèng ma? Can I verify with my passport?

人工处理 Manual help from staff when an automatic system does not work.

可以人工帮我处理吗？ Kěyǐ réngōng bāng wǒ chǔlǐ ma? Can someone help me handle this manually?

What to Try When You Have No Chinese Phone Number

Try your foreign number first

Some systems support foreign phone numbers. Ask: 可以用外国手机号吗？

Ask for email verification

If SMS does not work, ask whether email verification is available.

Ask for passport verification

For foreign travelers, some services may allow passport verification instead of phone verification.

Ask for manual help

If an app, Wi-Fi login, or kiosk gets stuck, ask staff to help manually.

Ask whether you can skip the step

For non-essential registration steps, you may be able to skip phone verification temporarily.

Useful Question Patterns

我没有…… Use this to explain that you do not have something.

我没有中国手机号。 Wǒ méiyǒu Zhōngguó shǒujī hào. I don’t have a Chinese phone number.

可以用……吗？ Use this to ask whether something can be used.

可以用外国手机号吗？ Kěyǐ yòng wàiguó shǒujī hào ma? Can I use a foreign phone number?

我收不到…… Use this when you cannot receive something, especially a verification code.

我收不到验证码。 Wǒ shōu bù dào yànzhèngmǎ. I can’t receive the verification code.

有没有其他……？ Use this to ask whether there is another option or method.

有没有其他验证方式？ Yǒu méiyǒu qítā yànzhèng fāngshì? Is there another verification method?

可以帮我……吗？ Use this to ask for help politely.

可以帮我连接 Wi-Fi 吗？ Kěyǐ bāng wǒ liánjiē Wāifāi ma? Could you help me connect to Wi-Fi?

Common Situations

Wi-Fi login requires a phone number

Some public Wi-Fi systems require phone verification. If you do not have a Chinese number, ask whether there is another login method.

App registration requires SMS

If an app requires SMS verification, try a foreign number, email, passport verification, or ask whether manual help is available.

Verification code does not arrive

Wait a short moment, check the country code, make sure roaming or SMS receiving is available, then ask to resend.

You are stuck on a page

Show the page to staff and say: 请帮我看一下这个页面。我不知道下一步该怎么做。

Safety and Privacy Tips

Do not share verification codes casually

A verification code can give access to your account. Only enter it yourself in the correct app or page.

Be careful with hotspots

Use official Wi-Fi or your own mobile data when possible. Avoid entering sensitive information on unknown networks.

Ask staff, not random strangers

For verification, payment, or account issues, ask official staff at the counter, hotel, airport, or shop.

Interactive Scenarios

You do not have a Chinese phone number

  • Traveler我没有中国手机号。

    Wǒ méiyǒu Zhōngguó shǒujī hào.

    I don’t have a Chinese phone number.

  • Traveler可以用外国手机号吗？

    Kěyǐ yòng wàiguó shǒujī hào ma?

    Can I use a foreign phone number?

  • Traveler有没有其他验证方式？

    Yǒu méiyǒu qítā yànzhèng fāngshì?

    Is there another verification method?

You cannot receive the verification code

  • Traveler我收不到验证码。

    Wǒ shōu bù dào yànzhèngmǎ.

    I can’t receive the verification code.

  • Traveler可以重新发送验证码吗？

    Kěyǐ chóngxīn fāsòng yànzhèngmǎ ma?

    Could you resend the verification code?

  • Traveler可以用邮箱验证吗？

    Kěyǐ yòng yóuxiāng yànzhèng ma?

    Can I verify by email?

Wi-Fi login requires a Chinese number

  • TravelerWi-Fi 登录需要中国手机号。

    Wāifāi dēnglù xūyào Zhōngguó shǒujī hào.

    The Wi-Fi login requires a Chinese phone number.

  • Traveler有没有不用手机号的 Wi-Fi？

    Yǒu méiyǒu bú yòng shǒujī hào de Wāifāi?

    Is there Wi-Fi that does not require a phone number?

  • Traveler可以帮我连接 Wi-Fi 吗？

    Kěyǐ bāng wǒ liánjiē Wāifāi ma?

    Could you help me connect to Wi-Fi?

Mini Quiz

How do you say “I don’t have a Chinese phone number”?
  • 我没有中国手机号。 ✓ Answer
  • 我想买一张中国手机卡。
  • 请问出租车站在哪里？
Which phrase means “I can’t receive the verification code”?
  • 我收不到验证码。 ✓ Answer
  • 这是我的护照。
  • 这个套餐多少钱？
What can you ask if SMS verification does not work?
  • 可以用邮箱验证吗？ ✓ Answer
  • 请按计价器收费。
  • 我来旅游。
Which phrase asks for another verification method?
  • 有没有其他验证方式？ ✓ Answer
  • 有没有更便宜的套餐？
  • 有没有不用手机号的 Wi-Fi？

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