Unit 6 · Hotel Lesson 35 5 min Premium in the app

Early check-in, late check-out and luggage

Ask for early check-in, late check-out, luggage storage, check-out time, and whether extra fees apply. Your overnight train reached Chengdu at seven, but check-in at your Chunxi Road hotel isn't until two.

寄存

Key phrases

The 6 phrases this lesson is built around, with the words that make them up. Tap ▶ to listen, or the turtle to hear it slowly.

  • 请问可以提前入住吗?

    Qǐngwèn kěyǐ tíqián rùzhù ma?

    Excuse me, can I check in early?

    • 请问Qǐngwèn
    • 可以kěyǐ
    • 提前tíqián
    • 入住rùzhù
    • 吗ma
  • 大概什么时候可以入住?

    Dàgài shénme shíhou kěyǐ rùzhù?

    Approximately when can I check in?

    • 大概Dàgài
    • 什么shénme
    • 时候shíhou
    • 可以kěyǐ
    • 入住rùzhù
  • 请问可以寄存行李吗?

    Qǐngwèn kěyǐ jìcún xíngli ma?

    Excuse me, can I store my luggage?

    • 请问Qǐngwèn
    • 可以kěyǐ
    • 寄存jìcún
    • 行李xíngli
    • 吗ma
  • 请给我一张行李寄存牌。

    Qǐng gěi wǒ yì zhāng xíngli jìcún pái.

    Please give me a luggage storage tag.

    • 请Qǐng
    • 给gěi
    • 我wǒ
    • 一yì
    • 张zhāng
    • 行李xíngli
    • 寄存jìcún
    • 牌pái
  • 可以延迟退房吗?

    Kěyǐ yánchí tuìfáng ma?

    Can I check out late?

    • 可以Kěyǐ
    • 延迟yánchí
    • 退房tuìfáng
    • 吗ma
  • 我大概下午五点回来取行李。

    Wǒ dàgài xiàwǔ wǔ diǎn huílái qǔ xíngli.

    I’ll probably come back to pick up my luggage around 5 p.m.

    • 我Wǒ
    • 大概dàgài
    • 下午xiàwǔ
    • 五wǔ
    • 点diǎn
    • 回来huílái
    • 取qǔ
    • 行李xíngli

More phrases for this situation

Every other phrase from the lesson: 17 in all.

  • 不好意思,房间还没有准备好。

    Bù hǎoyìsi, fángjiān hái méiyǒu zhǔnbèi hǎo.

    Sorry, the room is not ready yet.

  • 提前入住需要额外费用吗?

    Tíqián rùzhù xūyào éwài fèiyòng ma?

    Is there an extra fee for early check-in?

  • 如果不能提前入住,可以寄存行李吗?

    Rúguǒ bù néng tíqián rùzhù, kěyǐ jìcún xíngli ma?

    If I can’t check in early, can I store my luggage?

  • 寄存行李需要收费吗?

    Jìcún xíngli xūyào shōufèi ma?

    Is there a fee for luggage storage?

  • 我想寄存两个行李箱。

    Wǒ xiǎng jìcún liǎng ge xínglixiāng.

    I would like to store two suitcases.

  • 可以,我们可以免费寄存行李。

    Kěyǐ, wǒmen kěyǐ miǎnfèi jìcún xíngli.

    Yes, we can store your luggage for free.

  • 我想取回我的行李。

    Wǒ xiǎng qǔhuí wǒ de xíngli.

    I would like to pick up my luggage.

  • 这是我的行李寄存牌。

    Zhè shì wǒ de xíngli jìcún pái.

    This is my luggage storage tag.

  • 请问退房时间是几点?

    Qǐngwèn tuìfáng shíjiān shì jǐ diǎn?

    Excuse me, what time is check-out?

  • 退房时间是中午十二点。

    Tuìfáng shíjiān shì zhōngwǔ shí'èr diǎn.

    Check-out time is 12 noon.

  • 我想延迟到下午两点退房。

    Wǒ xiǎng yánchí dào xiàwǔ liǎng diǎn tuìfáng.

    I’d like to check out at 2 p.m.

  • 延迟退房需要额外费用吗?

    Yánchí tuìfáng xūyào éwài fèiyòng ma?

    Is there an extra fee for late check-out?

  • 如果不能延迟退房,可以寄存行李吗?

    Rúguǒ bù néng yánchí tuìfáng, kěyǐ jìcún xíngli ma?

    If I can’t check out late, can I store my luggage?

  • 可以帮我搬一下行李吗?

    Kěyǐ bāng wǒ bān yíxià xíngli ma?

    Could you help me carry my luggage?

  • 可以帮我叫一辆出租车吗?

    Kěyǐ bāng wǒ jiào yí liàng chūzūchē ma?

    Could you help me call a taxi?

  • 可以请您写下来吗?

    Kěyǐ qǐng nín xiě xiàlái ma?

    Could you please write it down?

  • 谢谢您的帮助。

    Xièxie nín de bāngzhù.

    Thank you for your help.

What you’ll hear, and how to answer

Staff won’t follow your script. These are things they are likely to say here, with a reply that works.

  1. Staff

    早上好,是来入住的吗?

    Zǎoshang hǎo, shì lái rùzhù de ma?

    Good morning. Are you checking in?

    You

    请问可以提前入住吗?

    Qǐngwèn kěyǐ tíqián rùzhù ma?

    Excuse me, can I check in early?

  2. Staff

    这是寄存牌,取行李的时候给我。

    Zhè shì jìcún pái, qǔ xíngli de shíhou gěi wǒ.

    Here's your tag. Give it to me when you collect your bags.

    You

    我大概下午五点回来取行李。

    Wǒ dàgài xiàwǔ wǔ diǎn huílái qǔ xíngli.

    I’ll probably come back to pick up my luggage around 5 p.m.

Play the scene

Your overnight train reached Chengdu at seven, but check-in at your Chunxi Road hotel isn't until two.

成都·春熙路 · Chunxi Road, Chengdu

  1. Staff

    早上好,是来入住的吗?

    Zǎoshang hǎo, shì lái rùzhù de ma?

    Good morning. Are you checking in?

  2. You

    请问可以提前入住吗?

    Qǐngwèn kěyǐ tíqián rùzhù ma?

    Excuse me, can I check in early?

  3. Traveler

    不好意思,房间还没有准备好。

    Bù hǎoyìsi, fángjiān hái méiyǒu zhǔnbèi hǎo.

    Sorry, the room is not ready yet.

  4. You

    大概什么时候可以入住?

    Dàgài shénme shíhou kěyǐ rùzhù?

    Approximately when can I check in?

  5. Staff

    一般下午两点以后,有房了给您打电话。

    Yìbān xiàwǔ liǎng diǎn yǐhòu, yǒu fáng le gěi nín dǎ diànhuà.

    Usually after 2 p.m. We'll call you when a room is free.

  6. You

    请问可以寄存行李吗?

    Qǐngwèn kěyǐ jìcún xíngli ma?

    Excuse me, can I store my luggage?

  7. Traveler

    可以,我们可以免费寄存行李。

    Kěyǐ, wǒmen kěyǐ miǎnfèi jìcún xíngli.

    Yes, we can store your luggage for free.

  8. You

    我大概下午五点回来取行李。

    Wǒ dàgài xiàwǔ wǔ diǎn huílái qǔ xíngli.

    I’ll probably come back to pick up my luggage around 5 p.m.

Culture tip

Ask if it is free

Many hotels store luggage for free for guests, but it is still useful to confirm.

How do you ask “Can I check in early?”

Show the answer

请问可以提前入住吗? — Excuse me, can I check in early?

Go deeper

Background for this situation: key words, what to expect and a few more short dialogues.

Key Terms

提前入住 Early check-in. It means checking in before the hotel’s normal check-in time. It depends on room availability and may require an extra fee.

请问可以提前入住吗? Qǐngwèn kěyǐ tíqián rùzhù ma? Excuse me, can I check in early?

延迟退房 Late check-out. It means checking out after the hotel’s normal check-out time. It may depend on availability and may require an extra fee.

可以延迟退房吗? Kěyǐ yánchí tuìfáng ma? Can I check out late?

寄存行李 To store luggage at the hotel temporarily, usually before check-in or after check-out.

请问可以寄存行李吗? Qǐngwèn kěyǐ jìcún xíngli ma? Excuse me, can I store my luggage?

行李寄存牌 A luggage storage tag or claim ticket. You usually need it to pick up your stored luggage later.

这是我的行李寄存牌。 Zhè shì wǒ de xíngli jìcún pái. This is my luggage storage tag.

额外费用 An extra fee or additional charge. Hotels may charge extra for early check-in, late check-out, or special services.

延迟退房需要额外费用吗? Yánchí tuìfáng xūyào éwài fèiyòng ma? Is there an extra fee for late check-out?

取回行李 To pick up luggage that you stored earlier.

我想取回我的行李。 Wǒ xiǎng qǔhuí wǒ de xíngli. I would like to pick up my luggage.

Early Check-in Tips

Ask politely first

Early check-in is not always guaranteed. Ask politely and be prepared for the room to be unavailable.

Ask when the room will be ready

If the room is not ready, ask: 大概什么时候可以入住? This helps you plan your time.

Use luggage storage as backup

If early check-in is not possible, ask to store your luggage and come back later.

Late Check-out Tips

Confirm normal check-out time

Ask the check-out time early so you can avoid late fees.

Ask for a specific time

Instead of only asking whether late check-out is possible, say the exact time you want, such as 2 p.m.

Ask about extra fees

Late check-out may be free for a short extension, charged hourly, or charged as a half-day depending on the hotel.

Store luggage if late check-out is not possible

If late check-out is unavailable, luggage storage is usually the best backup option.

Luggage Storage Checklist

Ask if it is free

Many hotels store luggage for free for guests, but it is still useful to confirm.

Get a storage tag

Ask for a luggage storage tag or receipt and keep it carefully until you pick up your luggage.

Keep valuables with you

Keep passport, wallet, phone, laptop, medicine, and important documents with you when storing luggage.

Tell them when you will return

Tell staff approximately when you will pick up your luggage, especially if it is late at night.

Useful Question Patterns

可以……吗? Use this to ask whether something is possible or allowed.

请问可以提前入住吗? Qǐngwèn kěyǐ tíqián rùzhù ma? Excuse me, can I check in early?

如果不能……,可以……吗? Use this to ask for a backup option if your first request is not possible.

如果不能提前入住,可以寄存行李吗? Rúguǒ bù néng tíqián rùzhù, kěyǐ jìcún xíngli ma? If I can’t check in early, can I store my luggage?

……需要额外费用吗? Use this to ask whether an extra charge applies.

提前入住需要额外费用吗? Tíqián rùzhù xūyào éwài fèiyòng ma? Is there an extra fee for early check-in?

我想…… Use this to say what you would like to do.

我想取回我的行李。 Wǒ xiǎng qǔhuí wǒ de xíngli. I would like to pick up my luggage.

Interactive Scenarios

Room is not ready

  • Traveler请问可以提前入住吗?

    Qǐngwèn kěyǐ tíqián rùzhù ma?

    Excuse me, can I check in early?

  • Traveler大概什么时候可以入住?

    Dàgài shénme shíhou kěyǐ rùzhù?

    Approximately when can I check in?

  • Traveler如果不能提前入住,可以寄存行李吗?

    Rúguǒ bù néng tíqián rùzhù, kěyǐ jìcún xíngli ma?

    If I can’t check in early, can I store my luggage?

Storing luggage

  • Traveler请问可以寄存行李吗?

    Qǐngwèn kěyǐ jìcún xíngli ma?

    Excuse me, can I store my luggage?

  • Traveler我想寄存两个行李箱。

    Wǒ xiǎng jìcún liǎng ge xínglixiāng.

    I would like to store two suitcases.

  • Traveler请给我一张行李寄存牌。

    Qǐng gěi wǒ yì zhāng xíngli jìcún pái.

    Please give me a luggage storage tag.

Late check-out

  • Traveler请问退房时间是几点?

    Qǐngwèn tuìfáng shíjiān shì jǐ diǎn?

    Excuse me, what time is check-out?

  • Traveler可以延迟退房吗?

    Kěyǐ yánchí tuìfáng ma?

    Can I check out late?

  • Traveler延迟退房需要额外费用吗?

    Yánchí tuìfáng xūyào éwài fèiyòng ma?

    Is there an extra fee for late check-out?

Mini Quiz

How do you ask “Can I check in early?”
  • 请问可以提前入住吗? ✓ Answer
  • 请问可以延迟退房吗?
  • 请问可以寄存行李吗?
Which phrase asks to store luggage?
  • 请问可以寄存行李吗? ✓ Answer
  • 房卡怎么用?
  • 请问押金是多少?
What do you say when picking up your stored luggage?
  • 我想取回我的行李。 ✓ Answer
  • 我想办理入住。
  • 我想换人民币。
Which phrase asks if there is an extra fee for late check-out?
  • 延迟退房需要额外费用吗? ✓ Answer
  • 寄存行李需要收费吗?
  • 早餐几点开始?