Room key, breakfast and Wi-Fi in Chinese
Ask about room key, breakfast time and place, Wi-Fi password, elevator, laundry, gym, and other hotel facilities. A lakeside hotel by West Lake, Hangzhou. You have your key card; now find out about breakfast, Wi-Fi and the gym.
Key phrases
The 6 phrases this lesson is built around, with the words that make them up. Tap ▶ to listen, or the turtle to hear it slowly.
-
房卡怎么用？
Fángkǎ zěnme yòng?
How do I use the room key card?
- 房卡Fángkǎ
- 怎么zěnme
- 用yòng
-
请问早餐包含吗？
Qǐngwèn zǎocān bāohán ma?
Excuse me, is breakfast included?
- 请问Qǐngwèn
- 早餐zǎocān
- 包含bāohán
- 吗ma
-
早餐几点开始？
Zǎocān jǐ diǎn kāishǐ?
What time does breakfast start?
- 早餐Zǎocān
- 几jǐ
- 点diǎn
- 开始kāishǐ
-
早餐在哪里吃？
Zǎocān zài nǎlǐ chī?
Where is breakfast served?
- 早餐Zǎocān
- 在zài
- 哪里nǎlǐ
- 吃chī
-
请问 Wi-Fi 密码是多少？
Qǐngwèn Wāifāi mìmǎ shì duōshǎo?
Excuse me, what is the Wi-Fi password?
-
可以帮我叫醒吗？
Kěyǐ bāng wǒ jiàoxǐng ma?
Could you give me a wake-up call?
- 可以Kěyǐ
- 帮bāng
- 我wǒ
- 叫醒jiàoxǐng
- 吗ma
More phrases for this situation
Every other phrase from the lesson: 17 in all.
-
请问这是我的房卡吗？
Qǐngwèn zhè shì wǒ de fángkǎ ma?
Excuse me, is this my room key card?
-
这是您的房卡，请收好。
Zhè shì nín de fángkǎ, qǐng shōu hǎo.
This is your room key card. Please keep it safe.
-
房卡可以刷电梯吗？
Fángkǎ kěyǐ shuā diàntī ma?
Can I use the room card for the elevator?
-
早餐几点结束？
Zǎocān jǐ diǎn jiéshù?
What time does breakfast end?
-
早餐在二楼餐厅。
Zǎocān zài èr lóu cāntīng.
Breakfast is in the restaurant on the second floor.
-
请问 Wi-Fi 名称是什么？
Qǐngwèn Wāifāi míngchēng shì shénme?
Excuse me, what is the Wi-Fi name?
-
可以帮我连接 Wi-Fi 吗？
Kěyǐ bāng wǒ liánjiē Wāifāi ma?
Could you help me connect to Wi-Fi?
-
前台电话是多少？
Qiántái diànhuà shì duōshǎo?
What is the front desk phone number?
-
电梯在哪里？
Diàntī zài nǎlǐ?
Where is the elevator?
-
洗衣房在哪里？
Xǐyīfáng zài nǎlǐ?
Where is the laundry room?
-
健身房在哪里？
Jiànshēnfáng zài nǎlǐ?
Where is the gym?
-
这些设施需要预约吗？
Zhèxiē shèshī xūyào yùyuē ma?
Do these facilities require a reservation?
-
这些设施免费吗？
Zhèxiē shèshī miǎnfèi ma?
Are these facilities free?
-
明天早上七点叫醒我。
Míngtiān zǎoshang qī diǎn jiàoxǐng wǒ.
Please wake me up at 7 tomorrow morning.
-
可以打扫一下房间吗？
Kěyǐ dǎsǎo yíxià fángjiān ma?
Could you clean the room?
-
可以请您写下来吗？
Kěyǐ qǐng nín xiě xiàlái ma?
Could you please write it down?
-
谢谢您的帮助。
Xièxie nín de bāngzhù.
Thank you for your help.
What you’ll hear, and how to answer
Staff won’t follow your script. These are things they are likely to say here, with a reply that works.
-
Staff
含双早，六点半到十点。Hán shuāng zǎo, liù diǎn bàn dào shí diǎn.
Breakfast for two is included, from 6:30 to 10.
You
早餐在哪里吃？Zǎocān zài nǎlǐ chī?
Where is breakfast served?
-
Staff
健身房在五楼，二十四小时开放。Jiànshēnfáng zài wǔ lóu, èrshísì xiǎoshí kāifàng.
The gym is on the fifth floor, open 24 hours.
You
这些设施需要预约吗？Zhèxiē shèshī xūyào yùyuē ma?
Do these facilities require a reservation?
Play the scene
A lakeside hotel by West Lake, Hangzhou. You have your key card; now find out about breakfast, Wi-Fi and the gym.
-
Traveler
这是您的房卡，请收好。
Zhè shì nín de fángkǎ, qǐng shōu hǎo.
This is your room key card. Please keep it safe.
-
You
房卡怎么用？
Fángkǎ zěnme yòng?
How do I use the room key card?
What do you say?
-
Staff
进电梯先刷卡，再按楼层。
Jìn diàntī xiān shuā kǎ, zài àn lóucéng.
In the elevator, tap your card first, then press your floor.
-
You
请问早餐包含吗？
Qǐngwèn zǎocān bāohán ma?
Excuse me, is breakfast included?
What do you say?
-
Staff
含双早，六点半到十点。
Hán shuāng zǎo, liù diǎn bàn dào shí diǎn.
Breakfast for two is included, from 6:30 to 10.
-
You
早餐在哪里吃？
Zǎocān zài nǎlǐ chī?
Where is breakfast served?
What do you say?
-
Traveler
早餐在二楼餐厅。
Zǎocān zài èr lóu cāntīng.
Breakfast is in the restaurant on the second floor.
-
You
请问 Wi-Fi 密码是多少？
Qǐngwèn Wāifāi mìmǎ shì duōshǎo?
Excuse me, what is the Wi-Fi password?
What do you say?
Scene complete. 很好！ (Hěn hǎo — very good!)
Culture tip
Room key card
Ask how to use the room card if the elevator or room door requires tapping the card.
Which phrase asks for a wake-up call?
Show the answer
可以帮我叫醒吗？ — Could you give me a wake-up call?
Go deeper
Background for this situation: key words, what to expect and a few more short dialogues.
Key Terms
房卡 A hotel room key card. It is often used to open your room door, access the elevator, and sometimes turn on room power.
早餐 Breakfast. Hotels may include it in the room rate, charge extra, or serve it only during certain hours.
Wi-Fi 名称 The hotel Wi-Fi network name. It may be printed on the room card holder, displayed at the front desk, or written in the room.
Wi-Fi 密码 The password needed to connect to the hotel Wi-Fi. Some hotels may use your room number and last name instead.
设施 Hotel facilities such as laundry room, gym, swimming pool, business center, restaurant, or lounge.
叫醒服务 A wake-up call service. The front desk calls your room at a requested time.
Hotel Essentials Checklist
Room key card
Ask how to use the room card if the elevator or room door requires tapping the card.
Breakfast
Confirm whether breakfast is included, what time it starts and ends, and where it is served.
Wi-Fi
Ask for the Wi-Fi name and password early, especially if you need maps, translation, or mobile payment.
Front desk contact
Ask for the front desk phone number so you can call for help from your room.
Useful Question Patterns
……怎么用？ Use this to ask how to use something.
……包含吗？ Use this to ask whether something is included.
……在哪里？ Use this to ask where a facility or place is.
……需要预约吗？ Use this to ask whether a reservation is required.
可以帮我……吗？ Use this to politely request help or a service.
Common Hotel Facilities
Laundry room
Some hotels have self-service washing machines or paid laundry service. Ask whether it is free and how to use it.
Gym
Ask about location, opening hours, reservation requirements, and whether it is free for hotel guests.
Elevator
Some hotel elevators require the room card to access guest floors.
Housekeeping
If your room was not cleaned or you need cleaning at a specific time, ask the front desk or housekeeping.
Interactive Scenarios
Asking about breakfast
- Traveler请问早餐包含吗？
Qǐngwèn zǎocān bāohán ma?
Excuse me, is breakfast included?
- Traveler早餐几点开始？
Zǎocān jǐ diǎn kāishǐ?
What time does breakfast start?
- Traveler早餐在哪里吃？
Zǎocān zài nǎlǐ chī?
Where is breakfast served?
Asking about Wi-Fi
- Traveler请问 Wi-Fi 名称是什么？
Qǐngwèn Wāifāi míngchēng shì shénme?
Excuse me, what is the Wi-Fi name?
- Traveler请问 Wi-Fi 密码是多少？
Qǐngwèn Wāifāi mìmǎ shì duōshǎo?
Excuse me, what is the Wi-Fi password?
- Traveler可以帮我连接 Wi-Fi 吗？
Kěyǐ bāng wǒ liánjiē Wāifāi ma?
Could you help me connect to Wi-Fi?
Asking about hotel facilities
- Traveler洗衣房在哪里？
Xǐyīfáng zài nǎlǐ?
Where is the laundry room?
- Traveler健身房在哪里？
Jiànshēnfáng zài nǎlǐ?
Where is the gym?
- Traveler这些设施免费吗？
Zhèxiē shèshī miǎnfèi ma?
Are these facilities free?
Mini Quiz
How do you ask “Is breakfast included?”
- 请问早餐包含吗？ ✓ Answer
- 请问押金是多少？
- 请问附近有 ATM 吗？
Which phrase asks for the Wi-Fi password?
- 请问 Wi-Fi 密码是多少？ ✓ Answer
- 房卡怎么用？
- 早餐在哪里吃？
What do you say to ask where the laundry room is?
- 洗衣房在哪里？ ✓ Answer
- 电梯在哪里？
- 房间现在准备好了吗？
Which phrase asks for a wake-up call?
- 可以帮我叫醒吗？ ✓ Answer
- 可以帮我换房吗？
- 可以帮我取现金吗？